What people ask us.
Short, direct answers about SAFZ — and links to each product’s own questions.
SAFZ Innovations (Smart Application & Future Zone) is a software company founded in 2026 by Shahid and Faisal Munir, with its office in Lahore, Pakistan. It builds and supports business software and runs software, marketing, bookkeeping and operations services for clients in Pakistan, Norway, the UAE, the US and Canada. Read our story.
Smart Application & Future Zone. Our tagline is “In Faith We Build. Through Trust We Scale.”
Our office is in Lahore, Pakistan. We work with clients in Pakistan and abroad — online demos and support for anyone outside Lahore.
The people who build your software. Message us on WhatsApp and our own team replies — there is no call centre. Contact us.
SAFZ DineCommand for restaurants, SAFZ CounterPilot for retail stores, SAFZ PropZen for landlords in Norway and Dubai, SAFZ ProcPilot for US distributors, SAFZ DentalPilot for dental clinics, SAFZ HRProc for UK employers, and the Murghi App (Poultry Shop Manager) for chicken shops. Acadeon and PharmaTrack Pro are available as demos too. See them all.
DineCommand runs at two Lahore restaurants (since October 2026), CounterPilot at a Lahore appliance retailer with three stores (since June 2026), and PropZen with a landlord in Oslo (since 2025). ProcPilot is complete and ready, and pilot partners are welcome. SAFZ DentalPilot and SAFZ HRProc are complete, with a demo available.
DineCommand works fully offline, and PropZen runs offline on your own Windows 11 computer. CounterPilot runs online so every branch sees the same figures; an offline desktop version is in progress.
Yes. We bring a free demo to your business in Lahore, or show it online wherever you are. Book a free demo.
Each product page has its own questions: DineCommand, CounterPilot, PropZen, ProcPilot, DentalPilot and HRProc.
Setup & support
What happens before, during and after installation.
Ask on WhatsAppWe stay. You send a WhatsApp — a message, a voice note or a photo of the screen — and the people who built your software answer. Most problems are fixed remotely; if not, our team visits your business.
Yes. Setup and training for your whole team are included, at your business or online.
Yes — that is how we work. The software changes to fit your work, not the other way round. DineCommand had more than 10 updates in its first three weeks at a restaurant. See every update.
It depends on the product. CounterPilot usually takes 3 to 5 days; ProcPilot usually 7 to 14 days; for DineCommand, tell us your menu size and number of counters and we’ll give you a date.
Yes. For a CounterPilot client we brought in nine years of old sales, credit sales and purchases, so old bills can still be found by the customer’s phone number.
Software & web development, mobile apps, social media marketing, SEO & content, bookkeeping & accounting, real estate bookkeeping, and PO & logistic operations. See all services.
Yes. Faisal Munir, a QuickBooks ProAdvisor, has run bookkeeping, PO and logistics work for US and Canada clients since 2013. Bookkeeping · Real estate bookkeeping.
Yes. We build business software, websites, online stores and Android and iOS apps — for example GaariBazar.com and the FineCraft online store. See the websites.
Working with us from abroad
For clients in Norway, the UAE, the US and Canada.
Ask on WhatsAppYes. PropZen is used for property in Norway and Dubai, and we run bookkeeping, real estate books and PO & logistics for clients in the United States and Canada. ProcPilot is built for US distributors.
We show it online, on a video call, using your own data where possible — for example your own properties in PropZen or your own purchase orders in ProcPilot.
By WhatsApp, email and video calls. Products and demos: WhatsApp 0308-5919690. Bookkeeping, PO and logistics: WhatsApp 0300-7577665 (Faisal). Email: [email protected].
English and Urdu. PropZen itself works in Norsk and English.
Didn’t find your answer? Ask us directly.
WhatsApp is fastest — we reply ourselves.