Privacy Policy
Last updated: 7 May 2026
1. Who We Are
SAFZ Innovations ("we", "us", "our") is a software company headquartered in Lahore, Pakistan. We build SaaS products and provide digital services for global operations teams. This policy explains how we collect, use, store, and protect your personal data when you visit safzinnovations.com or interact with our services.
2. What Data We Collect
2.1 Contact Form Data
When you submit our contact form, we collect:
- First name and last name
- Email address
- Company name and country
- Service interest selection
- Free-text message
2.2 Analytics Data
We may use privacy-respecting analytics to understand how visitors use our website, including page views, referral sources, and general geographic region. No personally identifiable information is collected through analytics.
2.3 Cloudflare Data
Our website is served via Cloudflare, which may set essential cookies for security, performance, and bot detection. Cloudflare processes certain technical data (IP address, browser type, request headers) as described in Cloudflare's Privacy Policy.
3. Legal Basis for Processing
We process personal data under the following legal bases:
- Legitimate interest — for B2B contact inquiries and responding to business requests (GDPR Article 6(1)(f))
- Consent — for optional analytics and any marketing communications you opt into
- Contractual necessity — when processing is required to fulfil a service agreement
4. How We Use Your Data
- Respond to your contact form inquiries
- Provide requested product demos or consultations
- Send relevant follow-up communications about our services
- Improve our website and services
- Comply with legal obligations
5. Data Retention
Contact form submissions and related inquiry data are retained for 24 months from the date of submission, after which they are securely deleted. Analytics data is aggregated and anonymized.
6. Your Rights
Under GDPR, UK-GDPR, and the Pakistan Personal Data Protection Bill (PDPB), you have the right to:
- Access — request a copy of the personal data we hold about you
- Rectification — request correction of inaccurate data
- Deletion — request erasure of your personal data
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing based on legitimate interest
- Withdraw consent — where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, contact us at [email protected].
7. International Data Transfers
Your data may be processed in the EU and United States via our infrastructure providers (Cloudflare, Resend). These transfers are protected by appropriate safeguards including Standard Contractual Clauses (SCCs) and the providers' compliance with applicable data protection frameworks.
8. Cookies
We use essential cookies only — primarily Cloudflare security cookies required for the website to function properly. We do not use marketing or advertising cookies. No third-party tracking cookies are set.
9. Children
Our services are directed at businesses (B2B) and are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
10. Policy Updates
We may update this privacy policy from time to time. Material changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
11. Contact
For privacy-related questions or to exercise your data rights:
Email: [email protected]
Address: SAFZ Innovations, Lahore, Punjab, Pakistan